FAQs
Why Shop with The Jammie Shop?
The Jammie Shop is an online sleepwear shop. It was created for women to feel empowered, beautiful, and comfortable, while exuding confidence. As a brand , our mission is to provide chic & classy pieces while providing an exceptional customer experience. All around we want to prompt you to allow yourself to step into self-love, self appreciation, higher self esteem, while being your authentic self. Whether it be for date night, quality time, a surprise or an anniversary, we will help make it an unforgettable experience. Self-care is the new sexy! Don’t wait, Shop our collections today!!
Can I return my order?
Because onesies and lingerie are considered intimates, there are absolutely no exchanges or refunds. ALL sales are final.
How can I reach someone at The Jammie Shop?
We can be reached via email @ contact@thejammieshop.com. Please allow 48-72 hours for a response. Thank you.
Can I cancel my order?
Orders are filled as soon as possible , in the order received. We are only able to cancel an order if it hasn't been fulfilled.
What sizes are available?
XS:0-2 S:4-6 M:8-10 L:12-14 XL:14-16 2XL:18-20 3XL:22-24 4XL:26-28
***SIZES MAY VARY***
*Onesies are very comfy and stretchy. Please order your size or down if you want to achieve a more cheeky look.*
How should I wash my lingerie?
- Hand wash-use about half of a cap full of wash detergent in cool to warm water.
- Gently soak the item in the water and evenly distribute the soap throughout.
- Soak about 20 minutes.
- Rinse with warm water until the soap is completely washed away.
- Gently press the excess water out the item. Hang items to air dry.
Recommended steps for machine wash
- Place pieces into a mesh bag.
- Select the delicate cycle and use cool water.
- Allow items to air dry.
*Although these steps are Recommended, it is not required*